Welcome to Above Wines & Grappolo Wine Shop. By using our websites, www.abovewines.com and www.grappolowineshop.com, to make purchases or book events, you agree to the following terms and conditions. Please read them carefully before submitting your order or reserving tickets.

1. Eligibility to Purchase

To purchase wine or tickets from Above Wines & Grappolo Wine Shop, you must be 21 years of age or older. By placing an order or booking an event, you confirm that you are at least 21 years old and that the person receiving the shipment or attending the event is also at least 21 years old. Valid identification will be required upon delivery or entry.

2. Geographic Limitations

We currently sell and ship wine only within the states of Texas or California. Orders made from outside these states will not be processed.

3. Online Order Process

When you submit an order through our websites by filling out our purchase form, you are offering to buy the products or event tickets at the prices indicated, including any delivery or service charges that apply. All orders and ticket reservations are subject to acceptance by us, and we will confirm such acceptance by sending you an email confirmation.

4. Product and Event Availability

All orders and ticket reservations are subject to availability. If a product you have ordered is not available, we will inform you as soon as possible and offer a replacement or a refund. Wine vintages are subject to change. Event dates, locations, and availability are also subject to change.

5. Prices and Payment

The prices payable for items or tickets are those displayed on our websites at the time of your order, inclusive of any applicable taxes. Payment must be made in full by credit or debit card at the time of submitting the order form. We accept major credit cards as listed on our websites.

6. Delivery

Delivery will be made to the address specified in your order. We make every effort to deliver goods within the estimated time frames; however, delays may occur due to unforeseen factors. We shall not be liable for any delay or failure to deliver the products within the estimated time frames.

7. Return and Refund Policy

Wine Purchases:
If you are dissatisfied with your purchase, you may return it within 30 days of purchase for a replacement or refund. Returned items must be in their original condition and packaging, and you must provide a receipt or proof of purchase.

Event Tickets:
Tickets purchased for Above Wines events are refundable up to 7 working days before the event date. After this period, we are unfortunately unable to issue refunds, as most of the event organization is already completed.

8. Privacy Policy

Your submission of personal information through our stores or ticketing platform is governed by our Privacy Policy, which can be accessed on our websites.

9. Modifications to the Service and Prices

Prices for our products or tickets are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice.

10. Contact Information

Questions about these Terms of Service should be sent to us at [email protected].

By submitting your order or reserving tickets, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.